How to Find Device Type
Not sure what kind of device you have?
If your device has a UICC Number, then it is 4G-LTE. So take a moment to scroll down and understand the process carefully before you continue to "Activate Your Own Device."
Upon entering your information on the "Customer Information" page, be sure to choose the "Airtime only (Bring your own device / BYOD)" option. Once you enter the device ESN in the required field, another field requesting LTE information will appear: "If you have an LTE device, scan or enter ICCID number of your device". If you do not already know this number, you will need it. Scroll down and see "LTE Device UICC" for additional information on how to find it. If you do not have an LTE Device, you may leave this field blank.
Android Users: To Find Your Device ID - ESN / MEID / IMEI / UICC Information
Settings > About Device > Status > MEID (Dec) as shown in the images below.
Android Users can retrieve the ESN / MEID / IMEI number on most phones and may also find the ICC ID of your device here in some cases as well.
ESN, MEID or IMEI numbers can also be found on a sticker attached to the back of the phone behind the battery. The exact location will depend on your device and will sometimes even be on the SIM compartment or memory slot.
Apple iPhone Users: To Find Your Device ID - ESN / MEID / IMEI Information:
Apple iPhone 5, 5c, 5s, 6, 6 Plus, 6s and 6s Plus users can find their IMEI numbers engraved on the back of the iPhone, near the bottom (Click on image to enlarge). Each iPhone with LTE also has a removable UICC card:
Apple iPhone 4 and 4s users must Tap
"Settings" > "General" > "About" for the device IMEI/MEID, and ICCID.LTE Device UICC SIM Matrix:
Most LTE phones require a UICC Card. Some devices may have them embedded in the circuit boards but any iPhone with LTE will have a removable UICC Card. To access or remove the SIM card from your iPhone, carefully insert a paper clip in the pin hole on the side of your iPhone. When you are ready to replace it, insert the tray in the same orientation that it was removed (it will only fit one way).
A UICC card is the physical SIM (Subscriber Identification Module) or Smart Card that allows for LTE network authentication and access. This is a new generation SIM card for network access only. No customer-specific information—like contacts, address book, or account information, photos, or personal data is stored on this card.
Porting your number from another wireless carrier and requirements:
This section is ONLY if you are bringing your number from another wireless carrier. The following information is required and can be obtained by contacting your current service provider or may be found on your billing statement:
Your Account Number
Your Name and Address as it is registered with your current service provider
Your Password or PIN
The cell phone number you are Porting must be active with your old service provider. Once you have provided your information, during this time, your current phone will still work and should remain active until the Port is complete.
Please remember, ZING Wireless can only Port your cell phone number as quickly as your previous wireless provider will release it. This can take as little as ten minutes or as long as 24 hours. You will know the Port is complete once your device stops working with your previous wireless provider, at which time you should follow the "Programming" instructions to complete the process to Activate Your Own Device.
Phones that are manipulated (flashed) from Original Factory Settings will require additional assistance.
Programming your device once it's Activated:
Once you have completed the Activation process, please visit the "Programming" page for an easy, step by step process to program your cell phone.
CONTACT SUPPORT USING OUR CONTACT US FORM FOR FURTHER ASSISTANCE: